CRM Software - SnapCRM

SnapCRM is a web-based CRM software that includes sales automation, marketing automation, customer service & support, inventory management, business analytics, followups, collaboration, module builder, website builder, Web services access and a rich AJAX interface.

SnapCRM - Mobile CRM

Take SnapCRM With You

Good business is where you find it, so we’ve made sure that SnapCRM goes wherever you do. Accessible online via any major Web browser, SnapCRM brings all the power of the enterprise CRM solution to mobile professionals, whether they prefer to do business on notebooks, iPhones, BlackBerrys, Windows Mobile Phones, or any other Web-enabled device. With SnapCRM, you can access complete customer histories, initiate sales orders, and even administer your CRM solution on the road, anytime. To keep you up-to-date while you’re out of the office, our push technology synchronizes your mobile device to SnapCRM over-the-air using the SyncML protocol. When you get back to the office, just click a button and all the contacts, calendar events, tasks, and notes stored on your mobile device sync up with the SnapCRM server. No matter what device you use – now or five years from now – you’ll always have access to SnapCRM wherever you go.

Your customers and suppliers don’t spend all day hanging around your desk, so why should you? Your customers and suppliers don’t drop everything when you’re stuck at the airport waiting on a delayed flight, so why should you? Your customers and suppliers don’t have patience for enterprises that make a habit of saying “I’ll get back to you with an answer,” so why should you? Why not bring SnapCRM with you wherever you go?

Mobile Access

SnapCRM includes an online mobile access interface that is fully compatible with all Web-enabled handheld devices and smartphones including iPhone, Blackberry, and other popular appliances. This improves the efficiency of “on the go” workers such as sales reps and field service technicians by providing them with full remote access to the CRM system and all the mission-critical data within, at any time, from any location, using any mobile device.

Outlook Integration

SnapCRM increases convenience through seamless integration with Microsoft Outlook. A powerful plug-in enables rapid synchronization of contacts, appointments, tasks, notes, and more.

Synchronization

Users can keep their customer and prospect data up-to-date at all times through “over the air” push synchronization with iPhones, smartphones, Blackberry devices, and other handheld systems.

Knowledge Base Management

With SnapCRM, companies can create a centralized knowledge management database that provides fast access to articles, product documentation, training manuals, and other materials that can help support teams and call center agents to more effectively address client issues.

FEATURES

Links to Help You Succeed

10 Customer Service Tips
Keeping those individual customers in mind, here are some easy, down-home customer service tips to keep ’em coming back!
Tips To Help Grow Your Customer Base
Try these two tips and watch your business grow. The best part? They will cost you next to nothing.
7 tips on keeping customers for life
Try these seven tips to keep your customers for life.