CRM Software - SnapCRM

SnapCRM is a web-based CRM software that includes sales automation, marketing automation, customer service & support, inventory management, business analytics, followups, collaboration, module builder, website builder, Web services access and a rich AJAX interface.

SnapCRM - Collaboration

Minimize Distance. Maximize Teamwork.

The shortest distance between two points is a straight line. The shortest distance between two – or two hundred – sales people, managers, engineers, and other employees is SnapCRM. Because SnapCRM provides your team with a 360-degree view of your customers and effortlessly knocks down barriers to communication, your organization stops being just a collection of talented individuals and becomes a collaborative force to be reckoned with. From email and calendaring time-savers to full-scale project and document management game-changers, SnapCRM minimizes communications distance, maximizes collaboration, and lets you finally work at the speed of business.

E-mail Client

SnapCRM includes a feature-rich Web-based email client that allows for fast and effective creation, distribution, and management of email communications between employees and customers.

Calendar

SnapCRM’s state-of-the-art calendar application enables more efficient management of appointments, tasks, and schedules. This intuitive solution significantly enhances organization and productivity, and includes fully-integrated collaboration functionality for workgroups, allowing individual calendars to be shared among teams, or multiple schedules to be merged together into a single calendar.

Project Management

SnapCRM offers fully-integrated Web-based project management within the CRM environment. This helps ensure that development projects are completed on time and within budget by providing unhindered visibility into development efforts, enabling real-time collaboration between project leaders and team members, and allowing for accurate and timely tracking of all related tasks, resources, and expenditures. As a result, internal initiatives or client projects are efficiently fulfilled, and the production and utilization of new technology solutions is dramatically accelerated.

Document Management

SnapCRM provides a user-friendly, secure online environment for storing, accessing, sharing, and managing business-related documents. This facilitates improved productivity by ensuring that sales reps always have access to the latest literature and sales presentation materials, and customer service staff can quickly refer to contracts, invoices, and other files whenever needed.

RSS/Atom Feed Reader

Customer-related processes can be further enhanced through timely and relevant intelligence and insight gathered from various third-party RSS/Atom sources.

FEATURES

Links to Help You Succeed

10 Customer Service Tips
Keeping those individual customers in mind, here are some easy, down-home customer service tips to keep ’em coming back!
Tips To Help Grow Your Customer Base
Try these two tips and watch your business grow. The best part? They will cost you next to nothing.
7 tips on keeping customers for life
Try these seven tips to keep your customers for life.